Are your
documents headed for the critical list? They don't have to
be. From routine records keeping, to nearly instantaneous
access to life and death patient information, to HIPAA-compliance
– WebXpress is what the doctor ordered. An outsourced
solution designed specifically for the healthcare industry.
Second only to skilled healthcare professionals, patient
records and supporting documents which lead to billing,
compensation and backup, in the case of a legal challenge,
are the lifeblood of the industry. Like the patients
themselves, documents come from many sources:
administrative, diagnostic and dispensing professionals at
hospitals, clinics and private practices plus homecare and
mobile services, integrated healthcare services, HMOs,
insurance carriers, the legal community, and government.
WebXpress knows the importance of information and data in
healthcare and knows how critical those documents are.
The ability to capture, manage, deliver and preserve
documents from diverse sources and then to make that
information available in the form and within the deadline
required is achieved by leveraging existing data and
document-producing infrastructure then leveraging the power
of the Internet to make available the information that's
needed when it's needed – and available only to those
authorized.You have
no choice in the matter. HIPAA compliance is mandatory. The
objective is to ensure privacy, security and integrity of
data. Though well-intentioned, the arrival of HIPAA
requirements has added yet another burden to the already
straining infrastructure of the healthcare world – more
paperwork.
Compliance doesn't have to be a costly burden, though. There
are ways to manage those documents and services to ensure
that not only is the letter of the law upheld, but your
HIPAA practices can also be leveraged to your advantage.
Diagnosis: You need WebXpress
HIPAA is not about healthcare. It's about records
management. The capture, management, delivery and secure
archiving of every piece of personal and medical information
associated with healthcare.
With WebXpress as your specialist, we create a document
environment that does two things. First, we customize a
solution specifically tailored to support your
organization's needs – never an off-the-shelf service.
Second, we can help you meet HIPAA requirements and can act
as a patient portal for personal records as appropriate.
Prescription: Take WebXpress once-a-day
WebXpress Online captures all your required HIPAA documents,
regardless of whether they began life as paper or electronic
documents, to a secure archive which allows only authorized
access to healthcare data. Together with our web presentment
capability, your entire records repository is hosted at the
secure WebXpress data center, where it is protected from
unauthorized use, yet remains quickly accessible to
authorized users anytime, anywhere – with no custom or
proprietary software needed.
WebXpress Online stores and presents HIPAA-compliant
Electronic Data Interchange (EDI) documents in either its
“raw” format or a more readable and user-friendly format.
Data can be indexed in any manner you prescribe for
efficient and accurate retrieval. WebXpress approaches the
HIPAA challenge as much as an opportunity for efficiencies
and cost savings as a mandated form of document
housekeeping. Our Online service also offers the ability to
access your document repository from customer-hosted
websites which you identify, such as a patient portal
website or a customer service application, by use of an
Application Program Interface (API). This provides a simple,
non-proprietary interface for all web-based applications to
retrieve and display documents hosted within the WebXpress
Online document repository – whether the document retrieval
requirement is as simple as a patient wanting to view one
specific document or as complex as a customer service
representative retrieving a combined (“virtual”) document
consisting of many individual documents. Once retrieved, a
document can easily be printed, faxed or e-mailed to an
authorized party.
WebXpress Online employs constantly evolving, high-level
security procedures with intrusion detection, monitoring,
encryption, and physical security technologies, processes
and procedures to help you meet HIPAA compliance.
All documents are stored as unalterable, “final form”
content. For added security against data modification,
customers can optionally have their documents copied to
non-rewritable optical media or copied to CD in a PDF
format, and then mailed back to them. Moreover, complete
audit trails are kept in our database of both user activity
and data transmitted from customers.
Outcome: You'll be feeling better in no time
The WebXpress approach to the HIPAA-regulated environment
ensures that critical documents and data are confidentially
stored in an unaltered state and are available for quick
retrieval by privileged users only.
|
