New Game Changer for Release of Information
“Never before in history has innovation offered promise of so much to so many in so short a time.” ~Bill Gates
Release of Information (ROI) fulfillment requires Providers to collect and disseminate sensitive patient medical information to a wide variety of requesting entities including patients, healthcare providers, insurance companies, law firms, and governmental agencies.
For any Provider the most likely opportunity for a breach of HIPAA compliance will occur during the ROI fulfillment process. ROI is the one State and Federal mandated process that can compromise the privacy of patient medical charts if not done properly. Providers must ascertain in each ROI event if the request document is from a legitimate entity and is properly constructed. Only the information specified in the ROI request document can be sent - no more, no less.
Few Providers collect all of the fees they are entitled to receive for providing patient information to requesting entities. Many do not fully understand the current ROI fee schedules established by individual State statutes. Even fewer understand the nuances of how to correctly apply ROI fee schedules to each request or which requests are truly billable or non-billable.
Many Providers utilize third party ROI service companies to fulfill their request obligations in order to unburden the office staff from performing this important task. In exchange for providing this ROI service, third party ROI service companies collect all or most of the fees that Providers are entitled to receive thereby sacrificing a significant revenue stream to the ROI service company.
ROI+ is the first complete solution that enables Providers to verify Requestors, track fulfillment status, collect all specified content in a digital format, correctly invoice and deliver ROI content through a secure web portal to requesting entities. Web delivery eliminates the burdensome, costly and unsecure tasks of printing, mailing and faxing patient information.
ROI+ has streamlined and automated every step necessary to facilitate ROI fulfillment while exceeding all HIPAA compliance requirements. ROI+ keeps a permanent copy of all ROI fulfillment content as well as a detailed audit trail of all fulfillment activities and all associated fees.
No other company provides the fulfillment efficiency, permanent historical view, detailed audit trail and HIPAA compliance that ROI+ brings to our Provider clients.